A luxury bidet like the Bio Bidet BB 2000. You have purchased a high-end, luxury bidet! Once your S550e Washlet is properly installed, you’ll be able to start enjoying its benefits. Luckily, the installation process can be completed by you – no need to Yelp that plumber after all! – in about 20 minutes, with just a few simple tools: a wrench, a flathead screwdriver, and a Phillips-Head screwdriver.
The following guide will help you identify six issues you might experience with your Bio Bidet BB 2000, as well as teach you how to troubleshoot the device in case anything starts acting unusually.
By properly going through the steps we describe, you’ll be able to pinpoint what the exact error might be and fix it in no time, so read on!
1. The Washing Water Doesn’t Spray
- This might happen because…
- – The water tank isn’t full
- – The shut-off valve is closed
- – There is freezing occurring either inside the main unit or the water supply pipe
- To solve the problem, you should…
- – Wait for about a minute after you first your desired washing button.
- – Press that same button again.
- – Turn on the shut-off valve in order for it to open.
- – Heat the room for about two hours before you use the bidet ( operating the unit while some parts are frozen will cause a malfunction)
2. The Unit Isn’t Operating
- This might happen because…
- – The device’s power cord is disconnected
- – The seat isn’t occupied
- – The battery of the remote controller is exhausted
- To solve the problem, you should…
- – Check if the power cord is connected and, if not, connect it.
- – Check the power supply system in your house.
- – Occupy the seat (the unit has an occupied sensor, so it doesn’t work unless someone is actually on it).
- – Replace the battery of the remote controller.
3. There’s a Water Leak
- This might happen because…
- – There are problems with the water supply system
- To solve the problem, you should…
- – If there is water leaking from the main unit, you’ll need professional assistance. Call the service center or bidetsPLUS.
4. The Washing Water Pressure Is Too Weak
- This might happen because…
- – The water pressure level is set to “LOW”
- – The strainer is clogged
- To solve the problem, you should…
- – Check the water pressure level and, if necessary, change it to “HIGH”.
- – Clean the strainer.
5. The Washing Water Isn’t Warm
- This might happen because…
- – The water temperature is set to “LOW”
- – The continuous operation of the device has depleted the supply of warm water
- To solve the problem, you should…
- – Check the water temperature and, if necessary, change it to “HIGH”.
- – Wait for about three minutes and try using the bidet again.
6. The Seat and Dryer Aren’t Warm
- This might happen because…
- – The seat and dryer temperature is set to “LOW”
- To solve the problem, you should…
- – Check the seat and dryer temperature and, if necessary, change it to “HIGH”.
- – Here are the instructions on how to install Bio Bidet BB 2000 for your reference.
What If Nothing Works?
Sometimes the problem with your luxury bidet might be a bit more complicated than it looks like, but that’s what we’re here for. If you’re having trouble with the Bio Bidet BB 2000 and the remedies above haven’t solved it, don’t hesitate to contact bidetsPLUS!